RETURN POLICY

We take great pride in creating personalized, made-to-order products designed specifically for your celebration. Because each order is customized to your specifications, all sales are final and we are unable to offer refunds, returns, or exchanges once an order has been placed.

We understand that unexpected issues can happen. If there is a problem with your order, please contact us within 14 days of receiving your order with your order details and a description of the issue. We’ll be happy to review your concern on an individual basis and determine whether a replacement, correction, or other resolution is appropriate.

Please note that we are not responsible for errors resulting from incorrect information provided by the customer, including spelling, names, dates, colors, sizes, or other personalization details submitted at checkout. Please carefully review all information before placing your order.

By placing an order, you acknowledge and agree to this Refund & Return Policy.